Advantage of IVR Solution for Insurance Companies

Asterisk Informative IVR Solution

Insurance companies can leverage the power of IVR to deliver better customer experience and, at the same time, utilize human resources for productive purposes. The benefits do depend on the Insurance IVR solution an insurance company puts in place with the help of an IVR solution provider. Routine information Employees in insurance companies may be […]

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Call Center Software for Healthcare Industry – Keeping in Step with Changing Times

Contact Center Solution

Times have changed and healthcare industries face pressure of delivering exemplary services to growing number of patients. Communication is one of the backbones of healthcare services, especially in large multi-department hospitals with high number of patient footfalls each day. In such scenarios the common PBX is just inadequate. The better option is call center software […]

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