Are you confused about anything? Check out Asterisk FAQ to resolve your queries.
- What is Asterisk?
Asterisk is a free and open source framework for building communications applications. Sponsored by Digium, it turns an ordinary computer into a communications server. Today, Asterisk powers a significant number of IP PBX systems, VoIP gateways, conference services and is also used by small as well as large businesses, call centers, and governments worldwide.
- What is Asteriskservice.com?
Asteriskservice.com is an endeavor of Ecosmob Technologies Pvt. Ltd., located in Ahmedabad, India. Asteriskservice.com welcomes you to a world of infinite potential, wherein you can revolutionize your telecom infrastructure with Asterisk services. Asterisk can be used to power your IP PBX systems, VoIP gateways, conference servers, and more. The company’s key services include custom Asterisk Development, Asterisk Installation, Asterisk Configuration, Dialplan Programming, IVR Designing, AGI Scripting , Fax Support installation and configuration of Vicidial, A2Billing, AstBill, and support for FreePBX, TriBox or Hylafax besides host of others.
- That sounds interesting. Please brief me about the services that your company is capable of providing.
At Asterisk Services, we offer a range of robust solutions for our clients. Our team consists of professional experts with a wide range of experience in various domains. Our Asterisk experts have always been successful in delivering solutions that have always exceeded our client’s expectations. Our ensemble of core services includes:
- Asterisk IVR
- Asterisk Configuration
- Asterisk Customization
- Dialplan Programming
- AGI Scripting
- Free PBX
- I am interested in knowing more about your IVR service. Can you provide me more information?
Certainly. Interactive Voice Response (IVR) is the technology that let you interact with a menu using a touch-tone telephone. It is very easy to set-up such a menu with Asterisk. In telephony, Interactive Voice Response, or IVR, is a computerized system that allows a person, typically a telephone caller, to select an option from a voice menu and otherwise interface with a computer system. Basically, IVR is a telephony technology in which someone uses a touch-tone telephone to interact with a database to acquire information from or enter data into the database. IVR technology does not require human interaction over the telephone as the user’s interaction with the database is predetermined by what the IVR system will allow the user access.
- I want to install an IVR system for my business as I am experiencing very high call volumes. How can the Asterisk IVR solution come to my aid?
IVR systems such as the Asterisk IVR system can be used to create and manage many services including telephone banking, order placement, caller identification and routing, balance inquiry, and airline ticket booking. Voicemail systems are different from IVR systems in that they are a one-way communication tool (the caller leaves a message), whereas IVR systems attempt two-way interaction with the caller. Automatic call distributor (ACD) systems are often the first point of contact when calling many larger businesses, and can be used in place of more expensive IVR systems.
IVR systems are generally used at the front end of call centers to identify what service the caller wants and to extract numeric information such as account numbers as well as provide answers to simple questions such as account balances or allow pre-recorded information to be heard. For example, banks and credit card companies use IVR systems so that their customers can receive up-to-date account information instantly and easily without having to speak directly to a person. IVR technology is also used to gather information, as in the case of telephone surveys in which the user is prompted to answer questions by pushing the numbers on a touch-tone telephone.
- My company has a website and I need an effective verification system to verify the clients registering on it. How can you help?
We can offer you our premier solution CosmoPVS, which is a phone verification system based on Asterisk. As you will know from experience, There’s always a need to verify a user when he/she registers on a website. There is a possibility that some hacker creates a script or program which does automated registrations and floods the website database with junk registrations. Many websites have introduced various techniques to prevent automated registrations. However, these systems such as image verification are not fool proof. There is no way to track sensitive data such as phone numbers and address, and verify if the phone number or address is genuine or not. CosmoPVS is specially designed to verify user by doing verification on phone instead of website. This way automated submissions are prevented as well as user’s phone number is verified. So this system gives double protection against fake registrations. Contact us for more details.
- I require a click to call solution for my corporate/company/business website. What can you offer?
Whether you are a small, medium, or large scale company using the Internet, or even an ITSP (Internet Telephone Service Provider), you can use the Ecosmob Click to Call product to offer the easy-to-use and efficiently call your customers with the help of a single click of the mouse. The Ecosmob Click to Call product is the best way to connect your company to the customer without any delay. It is perhaps the simplest way to connect two phones. First, the customer enters the source and destination numbers on the Click2Call web page. The system then calls the source number. When the user picks up the phone, he is then connected to the destination number.
- My company requires an efficient conferencing system as we are growing and hence I require remaining constantly in touch with my team that is spread over a wide geographical area. What solution do you suggest?
We have developed an Asterisk Voice and Conferencing Solution that provides your business a mechanism through which conference calls can be place both inside and outside the enterprise. As clarity is the hallmark of Asterisk, we can provide you with a superior voice and conferencing solution that beats the existing competition. More and more enterprises have understood the benefits of conferencing solutions as a cost effective means of connecting both clients and team members. Please feel free to share your requirements with us and we will be glad to revert with an appropriate conferencing solution.
- I am concerned about the impact that my sales campaign is having in the market/I would line to obtain feedback from my clients about my products and services in real time. What is the way out?
We have conceived a simple yet effective solution called Asterisk Polling Solution that helps you get real-time feedback from clients. The polling solution is used to automatically place calls to the target audience with a list of questions and answers. The responses are recorded on a database. The Polling solution can be programmed to draw inferences from the poll so conducted. The voice responses can be recorded and researched upon. The Asterisk Polling solution can be designed for both inbound and outbound calls. Please feel free to share your requirements with us and we will be glad to revert with an appropriate solution.
- I provide online services of which billing is an integral component. How do I figure out the right solution for my online billing needs?
Definitely. We have devised the right solution for your needs. Asterisk Billing Solution is a superior as well a comprehensive and economical solution. If billing is an integral aspect of the services or solutions your provide, such as traditional calling card services, callback services, VoIP residential services, VoIP wholesale termination, and others, then you can definitely choose the Asterisk Billing Solution to meet your requirements. Please contact us to know more about the features of the Asterisk Billing Solution. We will be glad to be at your assistance.
- I need to keep a tap on my network to prevent malicious calls and unwanted use. Also, I am extremely concerned that the network could be compromised. Please suggest a viable solution.
We are glad to offer you a precise solution in the form of a Session Border Controller (SBC). A Session Border Controller (SBC) is used to control signaling and media streams. SBC is the agent that is responsible for setting up, conducting, and tearing down calls. SBC allows owners to control all types of calls that can be placed through the network. It also overcomes a range of problems that are caused by firewalls and NAT for VoIP calls. VoIP service providers use SBCs to allow the use of VoIP protocols from private networks with internet connections using NAT. SBCs can also perform the function of application-level gateways. Various SBCs are available as hardware or software solution. Do get in touch with us to help you determine the exact nature of SBC required for your enterprise.
- I require a call shop solution for my small scale business. What do you suggest?
The Asterisk Call Shop Solution is a call shop solution that offers the dual advantage of offering low cost VoIP solution and does not require further installation of hardware. This Call Shop solution is highly scalable, easy to operate and easy to maintain. The solution is also a viable solution for start-up and low key enterprises.
- I have a specific requirement that mandates a custom solution. Can you help?
Asteriskservice.com can help clients to create outstanding IVR applications. The company can help in creating IVR applications that can assist clients to manage many services including telephone banking, order placement, caller identification and routing, balance inquiry, airline ticket booking, etc. The company will also help clients to create IVR applications that act as the front end of call centers to identify the service that the callers require.