Information Provider Interactive Voice Response System

Information Provider IVR solution can benefit the different profit and nonprofit organizations. It is also known as Informative IVRS or Wiki-IVR Solution. It works as a knowledge base for the users who are seeking for different information related to organization, city, commute, etc. There are many companies which work as Information provider to their users as well as guide them for the decision making or to take any action. The Informative IVR offers an automated way to get any information on the go!

How it works?

  • The system get fed with all required information
  • The user will call a predefined number
  • The system will guide the caller with the information and predefined options

This Informative IVR Solution can be used as Inquiry IVR for different industries such as:

  • Train
  • Bus
  • Flight
  • Hotel

The Informative IVR software can also work as a Tourist IVR. It can be used by caller to discover the information of:

  • Historical Place of the city
  • Archaeological Places of the city
  • Best tourist attractions
  • Top 10 islands of the world
  • Top Hotels
  • Top Beaches of the Nation
  • And more
This kind of Interactive Voice Response System can also be used by the commercial companies to provide the information of different packages, services, and other related information to their clients such as:
  • Bank
  • Insurance Agency
  • IT Company
  • Telecom Service Provider
  • And more

Key Features of IVR System:

  • Database Integration
  • CRM Integration
  • Custom IVR Prompts
  • Text to speech conversion
  • DTMF Support
  • Voice recognition support
  • Fax Integration
  • SMS Integration
   


  • Integration with Popular CRMs like Salesforce
  • Script configuration facility
  • Call recording
  • User friendly admin panel
  • Call Recording
  • CDRs
  • Custom Reports
  • And more

Key Benefits of Informative IVR Software Solution:

  • Allow customers to get information 24*7, even without internet connection
  • Cater more customers
  • Improves user satisfaction
  • Better resource utilization
  • Improved ROI
  • And more
The Information Provider IVR solution can also be developed to gather the information. Thus, the users can feed the information, which can enhance the knowledge database and it benefits other users, too. This type of IVR are similar to wiki pages as it allow users to add and retrieve information. Thus, it is called a Wiki-IVRs

We offer custom Informative IVR Software development so you can cultivate such IVR in favor of your organization.

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