IVR Solution for Hospitality Industry
Hospitality industry needs to interact with their clients on a regular basis. The IVR solution for the Hospitality industry will ensure that the clients get to attended instantly. At the same time, the Hotel staff can be available for other operations as the queries of the customers will get resolved by the IVR system itself. The Hotel IVR Solution works as an auto attendant, which resolve the customer queries.
How it works?
- The customer makes a call on the predefined number
- The IVR system will guide the customer with automated IVR prompts based on their chosen options
The Hotel IVR solution can work for different jobs to be done, which are listed below:
- Information about the Hotel
- Information of
- Hotel branches
- Room fare
- Other queries
- Room Services
- Bill Payment
- And more