January 2, 2020 / by Ecosmob / Asterisk
Asterisk, as an open-source platform, has been around for years but it keeps evolving all the time. This means there are older asterisk based systems, software, and applications that could do with a rework to implement the latest features through custom asterisk solution development. One of the good things about open source is that software […]
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Asterisk IVR Solution Development
April 24, 2020 / by Ecosmob / IVR
Telecommunication is an important mode of communication for the smooth operation of businesses. Therefore, companies are always in search of tools and software that can assist them to offer better call experience to their customers. IVR (Interactive voice response) solution is an innovative gift of technology and can help them in offering better call experience. […]
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How WebRTC Client Solution facilitates Online Conferences
March 27, 2020 / by Ecosmob / VoIP
WebRTC is one of the most useful technological advancements that allows users to communicate and share information between the browsers. It enables real-time communication using audio as well as video conferencing. It performs seamlessly on feature-rich browsers namely Firefox, Google Chrome, Opera, etc. WebRTC is one of the primary solutions to facilitate interoperability and […]
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Asterisk Call Center Solution A Superior Communication Platform for Businesses
March 17, 2020 / by Ecosmob / Contact Center
The first thing a business needs is a communication platform. You can go the IP PBX route which is fine for most people. Then you have the call center software communication option, which could prove to be a far better choice given its rich feature set. You can do much more to deliver excellent customer […]
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Trends in IVR Development in 2020 Worth Adopting
February 13, 2020 / by Ecosmob / IVR
Businesses love IVR. It helps them to avoid direct interaction with customers and save on employee salaries. Customers hate IVR because the IVR does not let them talk with a person to discuss their specific issue. However, IVRs are morphing into something more user-friendly. The way things are going in the IVR world there will […]
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Asterisk Call Center Solution to Manage Customer Interactions at All Levels In Your Business
January 17, 2020 / by Ecosmob / Contact Center
Call center solutions usually have more features compared to IP PBX and that makes for an ideal communication platform for customer interaction as well as business promotions. With its features you can easily manage customer interactions at all levels, ensure higher conversion of leads and retention of existing customers. Awareness and lead generation If you […]
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Custom Asterisk Solution Development For Super Performance
January 2, 2020 / by Ecosmob / Asterisk
Asterisk, as an open-source platform, has been around for years but it keeps evolving all the time. This means there are older asterisk based systems, software, and applications that could do with a rework to implement the latest features through custom asterisk solution development. One of the good things about open source is that software […]
Read more