The Way Video Conferencing is Headed in 2019 – Trends to Watch

Conferencing is the in thing in communication and video rules the roosts. It is likely…

Contact Center Solution
2019 Top Trends in Call Center Operations and Call Center Solutions

Winds of change are blowing across call center operations landscape. Several trends shaping up on…

VoIP IVR Trends To Watch Out In 2019

Technology evolution has always benefited the end user as can be seen in smartphones and…