May 14, 2018 / by Ecosmob / IVR
Businesses have been adopting IVR, or interactive voice response, in droves since its introduction. The automation helps them reduce cost and enhance services. However, as they have found to their chagrin, IVRs often contribute to customer frustration because of the delays and difficulty in getting precisely the service they need. Even if IVR is designed […]
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Asterisk Voice Broadcasting Solution for Schools And Why It is So Necessary
May 28, 2018 / by Ecosmob / Asterisk
Voice broadcasting and automated SMS messaging is finding widespread use in schools and with good reasons. Schools have large numbers of students and reaching out to them or their parents by calling them individually is a difficult and time consuming task. A voice broadcasting solution helps administrators as well as teachers communicate with students and […]
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Why Choosing Custom Asterisk IVR Development Is Best For Businesses Looking to Deliver Customer Satisfaction
May 14, 2018 / by Ecosmob / IVR
Businesses have been adopting IVR, or interactive voice response, in droves since its introduction. The automation helps them reduce cost and enhance services. However, as they have found to their chagrin, IVRs often contribute to customer frustration because of the delays and difficulty in getting precisely the service they need. Even if IVR is designed […]
Read more