February 13, 2020 / by Ecosmob / IVR
Businesses love IVR. It helps them to avoid direct interaction with customers and save on employee salaries. Customers hate IVR because the IVR does not let them talk with a person to discuss their specific issue. However, IVRs are morphing into something more user-friendly. The way things are going in the IVR world there will […]
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Trends in IVR Development in 2020 Worth Adopting
February 13, 2020 / by Ecosmob / IVR
Businesses love IVR. It helps them to avoid direct interaction with customers and save on employee salaries. Customers hate IVR because the IVR does not let them talk with a person to discuss their specific issue. However, IVRs are morphing into something more user-friendly. The way things are going in the IVR world there will […]
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Best Hotel IVR Solution in Canada | Asteriskservice
September 18, 2019 / by Ecosmob / Uncategorized
The hotel and hospitality sector in Canada is growing with 75% of visitors primarily from the US. People visit Canada for tourism and for business. The industry generates over $ 40 billion and employs 305000 people across 8253 establishments. Hotels in Canada need to stay on top and offer the best possible service with excellent […]
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Why Choosing Custom Asterisk IVR Development Is Best For Businesses Looking to Deliver Customer Satisfaction
May 14, 2018 / by Ecosmob / IVR
Businesses have been adopting IVR, or interactive voice response, in droves since its introduction. The automation helps them reduce cost and enhance services. However, as they have found to their chagrin, IVRs often contribute to customer frustration because of the delays and difficulty in getting precisely the service they need. Even if IVR is designed […]
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