May 14, 2018 / by Ecosmob / IVR
Businesses have been adopting IVR, or interactive voice response, in droves since its introduction. The automation helps them reduce cost and enhance services. However, as they have found to their chagrin, IVRs often contribute to customer frustration because of the delays and difficulty in getting precisely the service they need. Even if IVR is designed […]
Read more
Why Choosing Custom Asterisk IVR Development Is Best For Businesses Looking to Deliver Customer Satisfaction
May 14, 2018 / by Ecosmob / IVR
Businesses have been adopting IVR, or interactive voice response, in droves since its introduction. The automation helps them reduce cost and enhance services. However, as they have found to their chagrin, IVRs often contribute to customer frustration because of the delays and difficulty in getting precisely the service they need. Even if IVR is designed […]
Read more