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Sagar Malam - April 21, 2025
How Is Generative AI Used in Contact Centers?
Contact centers are the front line of customer experience. And in an age where customers expect instant, personalized responses, traditional…
Sagar Malam Contact centers are the front line of customer experience. And in an age where customers expect instant, personalized responses, traditional…
Sagar Malam In today's rapidly evolving digital world, communicating effectively and efficiently is paramount for businesses. Asterisk is an incredible open-source technology…
Manish thakor Quick Summary: Custom WebRTC client solutions offer businesses tailored real-time communication tools, enhancing collaboration, customer service, and remote work. Explore…
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Manish thakor Blog Summary: Cloud contact centers offer cost-effective, scalable solutions that improve communication and customer service.…
Tirth shah Peter Drucker, a renowned management consultant, once said, "The new information technology... Internet and e-mail...…
Maulik shah Blog summary: This blog explains how IVR solutions enhance customer service for insurance companies by…
Sagar Malam Two names stand out in the open-source world of VoIP when it comes to powering…
