Advantage of IVR Solution for Insurance Companies
Insurance companies can leverage the power of IVR to deliver better customer experience and, at the same time, utilize human resources for productive purposes. The benefits do depend on...
Call Center Software for Healthcare Industry – Keeping in Step with Changing Times
Times have changed and healthcare industries face pressure of delivering exemplary services to growing number of patients. Communication is one of the backbones of healthcare services, especially in large...
SBC Solution Development for VOIP Service Provider
VoIP Service providers offer cost effective and feature rich virtual PBX services to clients. Efficacy and ease of use depend on how well the solution is implemented because VoIP...
Asterisk WebRTC Development Confluences Two Parallel Communication Lines Into a Powerfully Unified Solution
Communications is the key to business success and it is not surprising that enterprises have switched over to VoIP given its efficiency and cost benefits. The open source platform...
Asterisk Payment IVR Solution And Why It Is The Better Option
Self-service is a buzz word in customer experience these days. It is far better for customers to carry out some operations on their own instead of having to rely...
Feature-Rich Asterisk Contact Center Solution Intensifies Calling Experience and Eases Workloads
Advances in open sources drive software development that, in turn, drives user expectations to higher levels. It is no different in call centers. Competition is driving call centers to...
How to Choose the Best IVR System for Hotels & Resorts
Choosing IVR for hotels is much the same as buying a product. You look at the specs, performance, and reviews before zeroing in on a vendor of IVR solution....
Evolutions in Session Border Controller Solution for VoIP Service Providers
The SBC or session border controller is an indispensable part of SIP trunking to protect IP PBX networks. It is just as indispensable where class 4 and class 5...
Asterisk Appointment Reminder Solution for Hospitals
Hospitals are busy institutions with dozens of departments and hundreds of patients lining up for treatment. If service to patients is of prime importance, so is the need for...
The Way Video Conferencing is Headed in 2019 – Trends to Watch
Conferencing is the in thing in communication and video rules the roosts. It is likely to overtake or match audio as the medium of communication in conferencing for 2019...