WebRTC is one of the most useful technological advancements that allows users to communicate and share information between the browsers. It enables real-time communication using audio as well as...
The first thing a business needs is a communication platform. You can go the IP PBX route which is fine for most people. Then you have the call center...
Businesses love IVR. It helps them to avoid direct interaction with customers and save on employee salaries. Customers hate IVR because the IVR does not let them talk with...
Call center solutions usually have more features compared to IP PBX and that makes for an ideal communication platform for customer interaction as well as business promotions. With its...
Asterisk, as an open-source platform, has been around for years but it keeps evolving all the time. This means there are older asterisk based systems, software, and applications that...
Larger enterprises and service organizations that serve hundreds of thousands of individuals find that timely collection of payment is a challenge. The situation can be resolved in a single...
VoIP plays a crucial role in enterprise communication and keeping the network is of utmost priority. Session border controllers play a vital role in assuring security as well as...
Like any other tool, the voice and SMS broadcasting solution is a tool. How you use it can determine the results you get from it and your ROIs. Here...
Hospitality is a confluence of various services covering travel, accommodation, catering, tourism and it may even include entertainment. Even within each, there are several sub-categories. For instance, travel covers...
Session border controllers are evolving to keep pace with changing trends in security attacks and more widespread use of a variety of media codecs and protocols over IP networks....