Session border controllers are evolving to keep pace with changing trends in security attacks and more widespread use of a…
The inadequacy of firewalls in VoIP networks to provide adequate protection to VoIP traffic led to the rise of session…
Insurance companies can leverage the power of IVR to deliver better customer experience and, at the same time, utilize human…
Times have changed and healthcare industries face pressure of delivering exemplary services to growing number of patients. Communication is one…
Communications is the key to business success and it is not surprising that enterprises have switched over to VoIP given…
IVR can be frustrating from the customer’s perspective, even more so if it is the static standalone type. Most people…
Modern businesses are used to accepting payment by credit card or debit card. Payment processing helps ease the burden on…
In today’s mobile-driven age, establishing a telephone-payment system is the need of the hour. Companies can facilitate their customers to…
Today, as the revolutionary VoIP (Voice over Internet Protocol) technology gains ground among the corporate sector, more and more companies…