Vicidial is a full functional outbound and inbound call center solution. Vicidial is a suite of programs designed to interact with the Asterisk Open-Source PBX Phone system at a client computer level to extend the functionality of your phone and system. Vicidial uses needs static configuration for asterisk configuration files. Which means each time if administrator wants to create users or change dialplans, he/she has to do modifications to asterisk configuration files manually. This is a tedious job.

FreePBX is a Standardised Implementation of Asterisk that gives you a GUI to manage your system. You have to manually edit configuration files of asterisk for configuring asterisk. You can not simply plug in a phone to asterisk system and make it work without modifying various configuration files manually. FreePBX simplifies this task by offering a pre-written set of dialplans and a nice user friendly web GUI which  offers you a fully functional PBX system.

We can integrate Vicidial and FreePBX so that users can get benefits from both of these great software suites. We install and integrate Vicidial and FreePBX such that administrators just have to use web GUI to configure users, conferences, campaigns and almost all features. Users don't have to do any changes to asterisk configuration files manually. This integrated system works seamlessly and improves productivity. Also there are less chances of misconfiguration because administrators no longer have to configure anything manually.

If you are interested in integrating FreePBX and Vicidial for your server, please contact us.