March 19, 2019 / by Ecosmob / Contact Center
Advances in open sources drive software development that, in turn, drives user expectations to higher levels. It is no different in call centers. Competition is driving call centers to adapt better technologies and trends are clear pointers to developers to come up with suitable solutions For instance, digital transformation and analytics will gain in importance […]
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Feature-Rich Asterisk Contact Center Solution Intensifies Calling Experience and Eases Workloads
March 19, 2019 / by Ecosmob / Contact Center
Advances in open sources drive software development that, in turn, drives user expectations to higher levels. It is no different in call centers. Competition is driving call centers to adapt better technologies and trends are clear pointers to developers to come up with suitable solutions For instance, digital transformation and analytics will gain in importance […]
Read more