November 14, 2019 / by Ecosmob / IVR
Hospitality is a confluence of various services covering travel, accommodation, catering, tourism and it may even include entertainment. Even within each, there are several sub-categories. For instance, travel covers surface transport, air, and sea. Accommodation includes everything from bed and breakfast to five-star stays. Just as there are service lines there are modes of service […]
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IVR Solution Development: Best Choice for Ticket Booking System
August 11, 2020 / by Ecosmob / IVR
Almost all industries are taking advantage of technology to increase efficiency and productivity. And, ticket booking is not an exception. Ticket booking is employed widely in industries such as travel, entertainment, support centers, and many more. Traditional ticket booking systems are either tedious, like standing during a long queue to urge the ticket or […]
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Asterisk IVR solution development for businesses
June 2, 2020 / by Ecosmob / IVR
Businesses across the globe are always in search of solutions and tools that can assist them in optimizing the business’s money and employee’s time. IVR solution is one of the most innovative and affordable ways to handle the call process for employees and customers. In this article, you will walk through IVR solutions, factors to […]
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Asterisk IVR Solution Development
April 24, 2020 / by Ecosmob / IVR
Telecommunication is an important mode of communication for the smooth operation of businesses. Therefore, companies are always in search of tools and software that can assist them to offer better call experience to their customers. IVR (Interactive voice response) solution is an innovative gift of technology and can help them in offering better call experience. […]
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Trends in IVR Development in 2020 Worth Adopting
February 13, 2020 / by Ecosmob / IVR
Businesses love IVR. It helps them to avoid direct interaction with customers and save on employee salaries. Customers hate IVR because the IVR does not let them talk with a person to discuss their specific issue. However, IVRs are morphing into something more user-friendly. The way things are going in the IVR world there will […]
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Get IVR System for the Hospitality Industry – Deliver Customer Delight Each Step of the Way
November 14, 2019 / by Ecosmob / IVR
Hospitality is a confluence of various services covering travel, accommodation, catering, tourism and it may even include entertainment. Even within each, there are several sub-categories. For instance, travel covers surface transport, air, and sea. Accommodation includes everything from bed and breakfast to five-star stays. Just as there are service lines there are modes of service […]
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How to Choose the Best IVR System for Hotels & Resorts
February 12, 2019 / by Ecosmob / IVR
Choosing IVR for hotels is much the same as buying a product. You look at the specs, performance, and reviews before zeroing in on a vendor of IVR solution. Then again you have the analogy of the way nobility used to buy Rolls in the days gone by. They would get the chassis and have […]
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Asterisk Information IVR System Transforms Businesses into Information Hubs
March 27, 2018 / by Ecosmob / VoIP
The interactive voice response or IVR system is the reason why millions of banking customers receive the information they are looking over a phone call, after being guided to select options by a pre-recorded voice message. From greetings to giving messages and prompts to make users key-in numbers or select specific options of touch-tone based […]
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Hotel IVR Solution That Meets Needs of Hospitality Industry in Current Scenarios
January 16, 2018 / by Ecosmob / IVR
The internet has certainly changed the way people travel. VoIP communications have further impacted the hospitality industry and facilitated customers looking for tickets or hotel bookings. There is no lack of choices. Hospitality industry is competitive in the extreme. Hotels implementing Hotel IVRs need to look at a system that is comprehensive and takes care […]
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Why Payment Processing IVR System becomes Popular among Business
October 6, 2017 / by Ecosmob / IVR
In today’s mobile-driven age, establishing a telephone-payment system is the need of the hour. Companies can facilitate their customers to pay their bills using mobile phones through payment processing IVR (Interactive Voice Response) solution. Apart from payment in a secure manner, such solution is also useful for the hotel, ticket, and appointment booking. Sectors like […]
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How Quiz IVR Solution facilitates Recruitment Process in Companies
August 19, 2017 / by Ecosmob / IVR
An IVR (Interactive Voice Response) technique has revolutionized the way of connecting with customers and stakeholders of the company. Customized IVR software can address unified communication requirements efficiently, and serve various communication-related purposes. Different organizations can leverage the benefits of IVR solutions depending on their needs. Quiz IVR solution is one such example that enables […]
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