December 12, 2017 / by Ecosmob / IVR, VoIP
Interactive Voice Response (IVR) is the telephony system known to automate the communication by simply allowing the preset voice to interact with the customers and redirect them to the suitable department as per their queries. IVR helps small organizations to MNCs alike in streamlining their business activities with the automated customer experience and setting call […]
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Asterisk IVR solution development for businesses
June 2, 2020 / by Ecosmob / IVR
Businesses across the globe are always in search of solutions and tools that can assist them in optimizing the business’s money and employee’s time. IVR solution is one of the most innovative and affordable ways to handle the call process for employees and customers. In this article, you will walk through IVR solutions, factors to […]
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Advantage of IVR Solution for Insurance Companies
May 22, 2019 / by Ecosmob / IVR
Insurance companies can leverage the power of IVR to deliver better customer experience and, at the same time, utilize human resources for productive purposes. The benefits do depend on the Insurance IVR solution an insurance company puts in place with the help of an IVR solution provider. Routine information Employees in insurance companies may be […]
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How CRM-integrated IVR benefits MNCs
December 12, 2017 / by Ecosmob / IVR, VoIP
Interactive Voice Response (IVR) is the telephony system known to automate the communication by simply allowing the preset voice to interact with the customers and redirect them to the suitable department as per their queries. IVR helps small organizations to MNCs alike in streamlining their business activities with the automated customer experience and setting call […]
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Custom IVR Solution makes Business Ready for Tomorrow
September 21, 2017 / by Ecosmob / Uncategorized
Every entrepreneur has one objective in common: to offer a better customer service. In today’s communication-driven age, high call volumes become prevalent for enhancing engagement while improving customer satisfaction ratio. There, technology lends a helping hand for the business and assists in establishing unified communication with an Interactive Voice Response (IVR) concept. Companies can provide […]
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