October 13, 2017 / by Ecosmob / IVR, VoIP
The international dealings are complicated not only because of legal hurdles but also because of currency difference. When it comes to getting the latest international currency rates or the local currency value equivalent to a particular country’s currency, the real-time information of the currency rates can help enterprises a lot. Here, we can mention two […]
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Why Choosing Custom Asterisk IVR Development Is Best For Businesses Looking to Deliver Customer Satisfaction
May 14, 2018 / by Ecosmob / IVR
Businesses have been adopting IVR, or interactive voice response, in droves since its introduction. The automation helps them reduce cost and enhance services. However, as they have found to their chagrin, IVRs often contribute to customer frustration because of the delays and difficulty in getting precisely the service they need. Even if IVR is designed […]
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Asterisk Payment IVR Solution And Why It Is The Better Option
April 18, 2018 / by Ecosmob / Asterisk, IVR
Self-service is a buzz word in customer experience these days. It is far better for customers to carry out some operations on their own instead of having to rely on irate customer service agents and this also applies to making or receiving payments. Payment IVRs not only ease the burden on a company and its […]
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How Currency IVR Solution help Business
October 13, 2017 / by Ecosmob / IVR, VoIP
The international dealings are complicated not only because of legal hurdles but also because of currency difference. When it comes to getting the latest international currency rates or the local currency value equivalent to a particular country’s currency, the real-time information of the currency rates can help enterprises a lot. Here, we can mention two […]
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How Hospitality Sector can Leverage Hotel IVR Solution
September 9, 2017 / by Ecosmob / IVR, VoIP
Budget hotels and inns strive hard to cope with the services offered by their more luxurious and costlier counterparts. On the other hand, lavish hotels want to enhance their customer-friendly services to set new milestones. Summing up, the entire hospitality sector is teeming with activities related to customer services, and flourishing as more and more […]
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