August 9, 2017 / by Ecosmob / IVR, VoIP
No business can grow without putting their customers in the center in today’s challenging scenario. In today’s technology-driven time, companies look at the customized IVR solution to offer a call containment to their customers, but then, it may backfire with a boring and monotonous experience as the time advances. Here CRM (Customer Relationship Management) software […]
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What are the key features of the CRM integrated IVR system?
September 18, 2018 / by Ecosmob / IVR
The IVR CRM integrated solution may not be the most innovative solution, but it has definitely offered services to the clients who experienced a lot of convenience due to this feature. The IVR solution is already used but is not so pleasant each time or easy to use each time. Based on the CRM data […]
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Five Reasons to Use CRM Integration IVR in Business
February 16, 2018 / by Ecosmob / IVR
IVR can be frustrating from the customer’s perspective, even more so if it is the static standalone type. Most people would rather dial a number and speak to a person instead of innumerable key presses that get them nowhere. IVR is good but with CRM integration, it gets better and helps companies avoid the customer […]
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Make Your Business Customer-centric with CRM integrated IVR Solution
August 9, 2017 / by Ecosmob / IVR, VoIP
No business can grow without putting their customers in the center in today’s challenging scenario. In today’s technology-driven time, companies look at the customized IVR solution to offer a call containment to their customers, but then, it may backfire with a boring and monotonous experience as the time advances. Here CRM (Customer Relationship Management) software […]
Read more