November 14, 2019 / by Ecosmob / IVR
Hospitality is a confluence of various services covering travel, accommodation, catering, tourism and it may even include entertainment. Even within each, there are several sub-categories. For instance, travel covers surface transport, air, and sea. Accommodation includes everything from bed and breakfast to five-star stays. Just as there are service lines there are modes of service […]
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A Guide About Asterisk Based CRM Integrated IVR System for Businesses
June 4, 2021 / by Ecosmob / IVR
Today, most businesses are leveraging the benefits of IVR solutions by integrating them with their CRM(Customer Relationship Management) system. As customer satisfaction has become a key concern of businesses these days, it has become essential to choose the most effective and innovative ways that can help to drive customer satisfaction to the next level. Without […]
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Smart Asterisk IVR Solution: A Smart Solution for Improved Banking Operations
May 10, 2021 / by Ecosmob / Asterisk
Technological advancement has brought a huge transformation in almost every sector. Even the banking and financial industry has undergone a massive transformation over a recent period of time. Almost every aspect of banking has been updated today with the latest technology. One such technological advancement in banking is the IVR solution. The IVR or Interactive […]
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Asterisk IVR Solution Development
April 24, 2020 / by Ecosmob / IVR
Telecommunication is an important mode of communication for the smooth operation of businesses. Therefore, companies are always in search of tools and software that can assist them to offer better call experience to their customers. IVR (Interactive voice response) solution is an innovative gift of technology and can help them in offering better call experience. […]
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Get IVR System for the Hospitality Industry – Deliver Customer Delight Each Step of the Way
November 14, 2019 / by Ecosmob / IVR
Hospitality is a confluence of various services covering travel, accommodation, catering, tourism and it may even include entertainment. Even within each, there are several sub-categories. For instance, travel covers surface transport, air, and sea. Accommodation includes everything from bed and breakfast to five-star stays. Just as there are service lines there are modes of service […]
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What are the key features of the CRM integrated IVR system?
September 18, 2018 / by Ecosmob / IVR
The IVR CRM integrated solution may not be the most innovative solution, but it has definitely offered services to the clients who experienced a lot of convenience due to this feature. The IVR solution is already used but is not so pleasant each time or easy to use each time. Based on the CRM data […]
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10 Reasons You Must Invest In IVR Payment System
August 22, 2018 / by Ecosmob / IVR
Do you assume IVRs are a waste of money, not necessary for your SMB or are super cheesy? Do you assume that customers don’t like interacting with an IVR, or are turned far from your business if they’re greeted by an IVR? Do you think they’re too arduous to set up, need refined telecom or […]
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Five Reasons to Use CRM Integration IVR in Business
February 16, 2018 / by Ecosmob / IVR
IVR can be frustrating from the customer’s perspective, even more so if it is the static standalone type. Most people would rather dial a number and speak to a person instead of innumerable key presses that get them nowhere. IVR is good but with CRM integration, it gets better and helps companies avoid the customer […]
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Asterisk IVR Payment- Offer Your Customers a Secure and Interactive Payment Gateway
July 12, 2017 / by Ecosmob / IVR, VoIP
Cyber attacks and security breaches have become new norms in a technology-driven world. Hackers tend to use the Internet for stealing valuable data of vulnerable people, and many companies have faced the sting of data theft globally. Thanks to communication technology advancements, you can use IVR (Interactive Voice Response) payment solution as a safer option […]
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