Five Reasons to Use CRM Integration IVR in Business

CRM Integrated IVR

IVR can be frustrating from the customer’s perspective, even more so if it is the static standalone type. Most people would rather dial a number and speak to a person instead of innumerable key presses that get them nowhere. IVR is good but with CRM integration, it gets better and helps companies avoid the customer […]

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Asterisk IVR Payment- Offer Your Customers a Secure and Interactive Payment Gateway

IVR Payment Processing

Cyber attacks and security breaches have become new norms in a technology-driven world. Hackers tend to use the Internet for stealing valuable data of vulnerable people, and many companies have faced the sting of data theft globally. Thanks to communication technology advancements, you can use IVR (Interactive Voice Response) payment solution as a safer option […]

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