Why Asterisk is an Ideal Choice for Call Center Operations?

Asterisk Call Center Solution

Asterisk is a free and open-source framework that is commonly used for creating communication applications. This open-source platform is widely used by small to large businesses, call centers, government companies, and more. It supports VoIP gateways, IP PBX systems, conference servers, and various other customized solutions. Most often used by developers, Asterisk provides a sturdy […]

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Why Choose Asterisk IVR Solution for Call Centers?

IVR Solution Development

IVR- Interactive Voice Response is an automated phone system that processes voice waves or touch tones during a telephone call.  IVR is responsible for the menus people listen to and respond to when they call up a company and hear the words like “press 1 for sales, press 2 for operations, press 0 to speak […]

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Feature-Rich Asterisk Contact Center Solution Intensifies Calling Experience and Eases Workloads

Contact Center Solution

Advances in open sources drive software development that, in turn, drives user expectations to higher levels. It is no different in call centers. Competition is driving call centers to adapt better technologies and trends are clear pointers to developers to come up with suitable solutions For instance, digital transformation and analytics will gain in importance […]

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Asterisk Call Center Solution Development for Businesses

Asterisk Call Center solution

Breakthrough innovations need not be terribly expensive or time consuming. The scientific world is full of examples where seemingly radical innovations emerged from technologies in use in some other area. The same applies to communication for businesses. Everyone knows about call centers or contact centers. They have been around for some time now and their […]

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How Travel Industry can gain from Contact Center Solution

Contact Center Solution

Travel and hospitality industry is thriving as people take an excursion route to get rid of the stress. The travel companies continuously strive to offer a great customer experience to unleash the potential of both domestic and international markets amid growing competition in the multichannel environment. When it comes to improving customer engagement through personalized […]

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