Asterisk Payment IVR Solution And Why It Is The Better Option
Self-service is a buzz word in customer experience these days. It is far better for customers to carry out some operations on their own instead of having to rely...
Feature-Rich Asterisk Contact Center Solution Intensifies Calling Experience and Eases Workloads
Advances in open sources drive software development that, in turn, drives user expectations to higher levels. It is no different in call centers. Competition is driving call centers to...
How to Choose the Best IVR System for Hotels & Resorts
Choosing IVR for hotels is much the same as buying a product. You look at the specs, performance, and reviews before zeroing in on a vendor of IVR solution....
Evolutions in Session Border Controller Solution for VoIP Service Providers
The SBC or session border controller is an indispensable part of SIP trunking to protect IP PBX networks. It is just as indispensable where class 4 and class 5...
Asterisk Appointment Reminder Solution for Hospitals
Hospitals are busy institutions with dozens of departments and hundreds of patients lining up for treatment. If service to patients is of prime importance, so is the need for...
The Way Video Conferencing is Headed in 2019 – Trends to Watch
Conferencing is the in thing in communication and video rules the roosts. It is likely to overtake or match audio as the medium of communication in conferencing for 2019...
2019 Top Trends in Call Center Operations and Call Center Solutions
Winds of change are blowing across call center operations landscape. Several trends shaping up on the horizon today indicate that these could well become a standard part of contact...
VoIP IVR Trends To Watch Out In 2019
Technology evolution has always benefited the end user as can be seen in smartphones and business communications. Communications is switching over to VoIP and self service with PSTN well...
Asterisk Call Center Solution Development for Businesses
Breakthrough innovations need not be terribly expensive or time consuming. The scientific world is full of examples where seemingly radical innovations emerged from technologies in use in some other...
10 Signs You Should Invest In Call Center Software Solution
A call center is something other than contracting laborers to work as specialists and furnishing them with phones. It is fundamental for all organizations to have a consistent call...