When you enter the world of unified communication, learning its components can be difficult. Acronyms used in these places can often be confusing and difficult to understand. For example,...
These days you can subscribe to plans or buy software with features that align more or less with what you need for your business communications so is there a...
Asterisk Payment IVR solution lets you make a payment without using the internet. It helps transfer the money and the completion of your debit or credit card or net...
Asterisk is used at several large and smaller enterprises as it is an open-source PBX solution. It is a helpful tool that assists call center solutions in handling huge...
Nowadays, Session Border Controller (SBC) technology is widely adopted in the modern telecom and communication sector. With the use of SBC software and VoIP solutions, telecom companies can ensure...
Nowadays, businesses work with an aim to drive marketing to greater heights while reducing costs. Asterisk voice broadcasting solution is a smart and innovative way to reach out to...
IVR- Interactive Voice Response is an automated phone system that processes voice waves or touch tones during a telephone call. IVR is responsible for the menus people listen to...
In these days of WhatsApp and Facebook where one can easily make audio and video calls and carry on a conversation why should one go in for a custom...
Nowadays, customers are highly anxious and enlightened about products and services. So, it is imperative to be empathetic for customer service providers. According to reports and interactions with consumers...
The advancements in technology have evolved drastically. Thanks to technology, now we can sign the deals from any corner of the world. Modern and innovative businesses require to build...