A Session Border Controller or SBC is special-purpose equipment that protects and manages IP communications streams. As the name suggests, session border controllers are extended at network borders to...
VoIP based services are on the rise. For VoIP service providers this is the right time to implement solutions that will generate revenue streams and earn an increasing base...
Businesses across the globe are always in search of solutions and tools that can assist them in optimizing the business’s money and employee’s time. IVR solution is one of...
IP PBX solution is reliable, scalable, and secure private branch exchange Solutions. It revolves around the requirements of the dynamic enterprises. With the help of the virtual PBX system,...
Do you go out for your job daily and think about how to make it more complicated? Of course not! The same sentiment is true across the enterprising implementing...
Telecommunication is an important mode of communication for the smooth operation of businesses. Therefore, companies are always in search of tools and software that can assist them to offer...
WebRTC is one of the most useful technological advancements that allows users to communicate and share information between the browsers. It enables real-time communication using audio as well as...
The first thing a business needs is a communication platform. You can go the IP PBX route which is fine for most people. Then you have the call center...
Businesses love IVR. It helps them to avoid direct interaction with customers and save on employee salaries. Customers hate IVR because the IVR does not let them talk with...
Call center solutions usually have more features compared to IP PBX and that makes for an ideal communication platform for customer interaction as well as business promotions. With its...