Why Businesses Must Seriously Switch Over to Contact Center Solution
The way of working and conducting business has changed post-COVID. Since communication is the base it follows that you must have a solid system in place that will meet...
The way of working and conducting business has changed post-COVID. Since communication is the base it follows that you must have a solid system in place that will meet...
The conventional payment methods have some loopholes. You must be having a query that is possible to pay without the internet. The answer is yes, and the solution is...
Almost all industries are taking advantage of technology to increase efficiency and productivity. And, ticket booking is not an exception. Ticket booking is employed widely in industries such as...
Asterisk is an open-source framework for creating communication applications that can turn a computer system into a communication server. Custom Asterisk solutions powers IP PBX systems, conference servers, VoIP...
In the 21st century, E-commerce is seeing a boom in the market. The e-commerce companies are looking for a quick way of interaction to maintain consistency and offer value...
Whichever way you look at it, advertising and promotions are expensive but something you simply cannot afford to ignore. You need not spend millions on TV campaigns, newspaper campaigns,...
Asterisk is one of the oldest and most fluid open-source platforms for VoIP solutions. Call center solutions built on this platform are cost-effective, easy to maintain, easy to upgrade,...
A Session Border Controller or SBC is special-purpose equipment that protects and manages IP communications streams. As the name suggests, session border controllers are extended at network borders to...
VoIP based services are on the rise. For VoIP service providers this is the right time to implement solutions that will generate revenue streams and earn an increasing base...
Businesses across the globe are always in search of solutions and tools that can assist them in optimizing the business’s money and employee’s time. IVR solution is one of...