Trends in IVR Development in 2020 Worth Adopting

Asterisk IVR Solution

Businesses love IVR. It helps them to avoid direct interaction with customers and save on employee salaries. Customers hate IVR because the IVR does not let them talk with a person to discuss their specific issue. However, IVRs are morphing into something more user-friendly. The way things are going in the IVR world there will […]

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