June 15, 2018 / by Ecosmob / Asterisk
The next releases of Asterisk 13 and 15 extend MESSAGE support in chan_pjsip and add it to conference bridges. While Asterisk has supported the SIP MESSAGE method in both chan_sip and chan_pjsip for some time, with this enhancement, if a conference bridge participant (connected via chan_pjsip) sends an in-dialog MESSAGE to a conference bridge, the […]
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10 Reasons You Must Invest In IVR Payment System
August 22, 2018 / by Ecosmob / IVR
Do you assume IVRs are a waste of money, not necessary for your SMB or are super cheesy? Do you assume that customers don’t like interacting with an IVR, or are turned far from your business if they’re greeted by an IVR? Do you think they’re too arduous to set up, need refined telecom or […]
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Why do you need Session Border Controller for you VoIP Network :
August 6, 2018 / by Ecosmob / SBC
What does it do for You? “Better Safe Than Sorry” Would you like to know how SBC enhances efficiency and security? Session Border Controllers have become a vital part of VoIP solutions. Enterprises deploy SBC’s to ensure the security of their infrastructure and have complete control over access to their VoIP services. Did you know […]
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How Businesses Can Benefit More By Opting for Solutions Based on Asterisk Open Source Technology
July 6, 2018 / by Ecosmob / Uncategorized
Some may perceive proprietary solutions as being better for business because of assumed increase in security. However, open source technologies such as Asterisk have advanced to a level where their functionality and security leave no room for doubt and, from cost aspect as well as feature, they outperform. It is not surprising that Asterisk, […]
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What is The Next Future of Video Conferencing Solution?
June 29, 2018 / by Ecosmob / Conferencing
Video conferencing is easy today compared to what it was a decade ago thanks partly due to introduction of WebRTC and better internet speeds. It is mainstream but where does it go from here? There are interesting possibilities. The younger generation does not shy away from use of video and, as time passes, video conferencing […]
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Enhanced Messaging in Asterisk 13 and 15
June 15, 2018 / by Ecosmob / Asterisk
The next releases of Asterisk 13 and 15 extend MESSAGE support in chan_pjsip and add it to conference bridges. While Asterisk has supported the SIP MESSAGE method in both chan_sip and chan_pjsip for some time, with this enhancement, if a conference bridge participant (connected via chan_pjsip) sends an in-dialog MESSAGE to a conference bridge, the […]
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Appointment Reminder System for Hospitals For Better Patient Care and Satisfaction
June 8, 2018 / by Ecosmob / IVR
Hospitals deal with a large number of patients and some or most of them require regular follow up visits and treatments to sustain good health or prevent complications. It is not practical to have a human agent carry out the task of sending out reminders. This is where an automated hospital appointment reminder system proves […]
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Asterisk Voice Broadcasting Solution for Schools And Why It is So Necessary
May 28, 2018 / by Ecosmob / Asterisk
Voice broadcasting and automated SMS messaging is finding widespread use in schools and with good reasons. Schools have large numbers of students and reaching out to them or their parents by calling them individually is a difficult and time consuming task. A voice broadcasting solution helps administrators as well as teachers communicate with students and […]
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Why Choosing Custom Asterisk IVR Development Is Best For Businesses Looking to Deliver Customer Satisfaction
May 14, 2018 / by Ecosmob / IVR
Businesses have been adopting IVR, or interactive voice response, in droves since its introduction. The automation helps them reduce cost and enhance services. However, as they have found to their chagrin, IVRs often contribute to customer frustration because of the delays and difficulty in getting precisely the service they need. Even if IVR is designed […]
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Session Border Controller: Perfect and Indispensable Solution for Secure VoIP Network
April 30, 2018 / by Ecosmob / SBC, VoIP
As long as voice traffic was confined to PSTN channels everything was fine from security and confidentiality viewpoints. The shift to VoIP networks using the internet for communications has brought in many new features and facilities and, at the same time, vulnerabilities due to the inherent nature of IP based operations. VoIP service providers are […]
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Asterisk Payment IVR Solution And Why It Is The Better Option
April 18, 2018 / by Ecosmob / Asterisk, IVR
Self-service is a buzz word in customer experience these days. It is far better for customers to carry out some operations on their own instead of having to rely on irate customer service agents and this also applies to making or receiving payments. Payment IVRs not only ease the burden on a company and its […]
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