March 27, 2018 / by Ecosmob / VoIP
The interactive voice response or IVR system is the reason why millions of banking customers receive the information they are looking over a phone call, after being guided to select options by a pre-recorded voice message. From greetings to giving messages and prompts to make users key-in numbers or select specific options of touch-tone based […]
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Asterisk Information IVR System Transforms Businesses into Information Hubs
March 27, 2018 / by Ecosmob / VoIP
The interactive voice response or IVR system is the reason why millions of banking customers receive the information they are looking over a phone call, after being guided to select options by a pre-recorded voice message. From greetings to giving messages and prompts to make users key-in numbers or select specific options of touch-tone based […]
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Asterisk Informative IVR Solution Opens Up Exciting Possibilities For Business
March 19, 2018 / by Ecosmob / IVR
Simple interactive voice response are in wide use but are mostly specific or vague but there is a new kid on the block that redefines the way IVRs work in business environments. IVR need not be specific and restricted to the question-answer type response based system that is so much in use. It can be […]
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Sophisticated Asterisk Contact Center Solution Redefines Productivity and Quality of Services
March 12, 2018 / by Ecosmob / Uncategorized
Contact centers must fulfill a variety of customer support functions. Quality of service depends on the people manning the contact center as well as the software. Legacy phone line solutions are just inadequate when customers today initiate a process using any channel and this is where omnichannel support shines. It is the norm today rather […]
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